Privacy Policy

At DDreams LLC, we collect the following types of personal information to provide our trucking and logistics services:

Personal Information

• Name, email address, and phone number
• Commercial Driver's License (CDL) information and documentation
• Employment history and references
• Vehicle information and registration details
• Insurance information
• Location data for route optimization and safety
• Payment and billing information

Automatically Collected Information

• Device information and IP addresses
• Browser type and version
• Usage patterns and preferences
• Cookies and similar tracking technologies

We use your personal information for the following purposes:

• Providing trucking and logistics services
• Processing driver applications and background checks
• Route planning and load management
• Communication regarding services, updates, and safety information
• Payment processing and invoicing
• Compliance with DOT regulations and safety requirements
• Improving our services and customer experience
• Legal compliance and dispute resolution

We may share your personal information with the following parties:

• Service Partners: Trusted logistics partners and carriers for service delivery
• Regulatory Authorities: DOT, FMCSA, and other regulatory bodies as required by law
• Insurance Providers: For coverage verification and claims processing
• Background Check Services: For driver verification and safety compliance
• Payment Processors: For secure transaction processing
• Legal Authorities: When required by law or to protect our rights and safety

We may send you SMS messages for the following purposes:

• Service updates and delivery notifications
• Safety alerts and emergency communications
• Account verification and security codes
• Load assignments and route updates for drivers
• Appointment reminders and scheduling changes

You can opt out of SMS messages at any time by replying "STOP" to any message or by contacting us directly.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission and storage
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection
• Secure backup and recovery procedures

You have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information (subject to legal requirements)
• Restriction of processing
• Data portability
• Withdrawal of consent for SMS communications

To exercise these rights, please contact us using the information provided below.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Driver records are maintained according to DOT requirements, typically for a minimum of 3 years after employment termination.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above.

This Privacy Policy complies with applicable privacy laws and carrier requirements. We are committed to protecting your privacy while meeting all regulatory obligations in the transportation industry.